Frequently Asked Questions
Everything you need to know about grooming and your Mustaches order.
How long does shipping take for mustache grooming kits?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on customs processing.
Are your waxes and oils made from natural ingredients?
Yes, all our grooming products are crafted using 100% natural carrier oils, organic beeswax, and essential oils to ensure your skin and facial hair remain healthy.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If a product doesn't meet your expectations, you can return it for a full refund, provided at least 50% of the product remains.
Do you offer subscription plans for mustache maintenance?
Absolutely. You can subscribe to your favorite oils and waxes to save 15% on every order. You can choose delivery intervals of 30, 60, or 90 days.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your package's journey.